Cancer Council 13 11 20 is a free, confidential telephone information and support service.  

Professional healthcare staff can answer your questions about all aspects of cancer, including prevention, early detection and treatment. They can also assist with practical and emotional support as well as referring you to appropriate services in the area. 

The line is open Monday to Friday, from 9am – 5pm, excluding public holidays. Outside these hours, you can leave a message, and someone will call you back.

To contact Cancer Council 13 11 20 in a language other than English, through an interpreter, phone the Translating and Interpreting Service on 13 14 50.

If you are deaf or have a hearing or speech impairment, you can contact us through the National Relay Service. Choose your access option (information here) and give the Cancer Council number 13 11 20 when asked by the relay officer. 

For more information about the National Relay Service visit here.